Privacy Policy

At OnaShops, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.onashops.com. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information

Non-Personal Information:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited on our website
  • Time and date of visit
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status and customer service inquiries
  • Send promotional emails and newsletters (you can opt-out at any time)
  • Improve our website and services
  • Prevent fraudulent transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following:

  • Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you
  • Law enforcement or other governmental authorities when required by law

4. Payment Information

We offer Payment on Delivery for our customers. Your payment information is only collected at the time of delivery and is securely processed.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

OnaShops Email: Contact@onashops.com Phone: +233556639459

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